Privacy Policy

1Information We Collect

When you browse, subscribe, or purchase on SurpriseDeal24, we may collect the following types of information:

• Personal Identification: Name, email address, phone number, and billing/shipping address when you place an order or subscribe.
• Payment Information: Credit/debit card details or payment gateway tokens (processed securely — we do not store raw card numbers).
• Account Data: Username, password (hashed), and preferences if you create an account.
• Deal Interaction Data: Which surprise deals you viewed, claimed, or purchased, and how long you spent on each deal page.
• Device & Technical Data: IP address, browser type, operating system, and pages visited.
• Communications: Emails or messages you send to our support team.

2How We Use Your Information

We use your information to deliver the best surprise deal experience possible, including:

• Processing and fulfilling your orders for deals and mystery bundles.
• Sending you real-time deal alerts and notifications about new hourly surprises.
• Personalizing deals shown to you based on your browsing and purchase history.
• Sending transactional emails (order confirmations, shipping updates).
• Sending promotional emails if you have opted in — you can unsubscribe at any time.
• Improving our platform and detecting fraudulent activity.
• Complying with legal obligations.

3Surprise Deals & Flash Sales

SurpriseDeal24 operates on a time-sensitive deal model where new offers drop every hour. As part of this service:

• Your email address may be used to notify you of limited-time deals before they expire.
• Deal claim history is stored to prevent abuse and ensure fair access to discounted inventory.
• Countdown timers and stock levels are tracked server-side and linked to your session.
• If you subscribe for deal alerts, your email will be added to our notification list. You may unsubscribe at any time via the link in any email.

4Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on SurpriseDeal24:

• Essential Cookies: Required for cart functionality, deal timers, and secure login sessions.
• Analytics Cookies: Help us understand how visitors interact with our deals (e.g., Google Analytics).
• Marketing Cookies: Used for retargeting ads if you viewed a deal but didn't claim it.
• Preference Cookies: Remember your settings and preferred deal categories.

You can control cookie preferences through your browser settings. Note that disabling essential cookies may affect deal timers and cart functionality.

5Sharing Your Information

We do not sell your personal information. We may share it only in these circumstances:

• Fulfillment Partners: Shipping and logistics providers to deliver your purchased deals.
• Payment Processors: Secure payment gateways (e.g., Stripe, PayPal) to process transactions.
• Email Service Providers: Platforms used to send deal alerts and order notifications.
• Analytics Providers: Aggregated, anonymized data to improve site performance.
• Legal Requirements: When required by law, court order, or to protect our rights.

All third parties are contractually obligated to handle your data securely and only for the stated purpose.

6Data Retention

We retain your personal data for as long as necessary to provide our services:

• Order and transaction records: 7 years (for tax and legal compliance).
• Account information: Until you request account deletion.
• Email subscription data: Until you unsubscribe.
• Deal interaction logs: 24 months for analytics purposes.
• Support communications: 2 years after resolution.

7Your Rights & Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Opt-Out: Unsubscribe from deal alert emails at any time.
• Portability: Receive your data in a structured, machine-readable format.
• Object: Object to certain types of processing, including marketing.

To exercise any of these rights, contact us at privacy@surprisedeal24.com. We will respond within 30 days.

8Security

SurpriseDeal24 takes data security seriously. We implement industry-standard safeguards including:

• SSL/TLS encryption for all data transmitted on our site.
• PCI-DSS compliant payment processing — we never store raw card data.
• Password hashing using bcrypt for all user accounts.
• Regular security audits and vulnerability assessments.
• Restricted staff access to personal data on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach.

9Children's Privacy

SurpriseDeal24 is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it promptly.

10Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page.
• Send an email notification to registered users if the changes are material.
• Display a notice on our homepage for 30 days after significant updates.

Your continued use of SurpriseDeal24 after changes are posted constitutes your acceptance of the updated policy.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: privacy@surprisedeal24.com
• Website: https://surprisedeal24.com/contact
• Response Time: Within 2–5 business days